Job Description
Join HealthFirst Solutions as a Part-Time Customer Specialist and make a real impact in your community! We're seeking compassionate individuals to deliver exceptional service while enjoying flexible scheduling and a competitive sign-on bonus. Our Minneapolis team thrives on innovation and patient-centered care, offering a supportive environment where your growth matters.
Why Join Us? - Receive $1,500 upon successful completion of training (terms apply) - Flexible shifts including evenings/weekends - Comprehensive benefits package for part-time employees - Career advancement opportunities
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage patient scheduling and appointment coordination efficiently
- Maintain accurate electronic health records and documentation
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with healthcare providers to ensure seamless patient experiences
- Support administrative tasks including billing verification and insurance processing
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or healthcare experience
- Strong proficiency with electronic health record systems
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including evenings and weekends
- Basic knowledge of medical terminology
- Valid CPR certification (or willingness to obtain)