Job Description
π Start your new career TOMORROW! ExpressHire Solutions is urgently hiring Part-Time Customer Service Specialists in Colorado Springs, CO. Join our dynamic team where your skills make an immediate impact!
We're looking for energetic professionals to deliver exceptional customer experiences. This flexible role offers competitive pay, training, and the chance to grow with a forward-thinking company. Don't waitβapply today and begin your journey tomorrow!
What We Offer:
- Immediate start opportunity
- Competitive hourly pay + performance bonuses
- Flexible scheduling (evenings/weekends)
- Free professional development
- Positive, collaborative team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders and update customer accounts
- Collaborate with team members to improve service quality
- Maintain detailed records of interactions
- Adhere to company policies and procedures
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Proficient with CRM software and Microsoft Office
- Positive attitude with customer-first mindset
- Available for flexible shifts (including weekends)