Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences at our flagship Chicago location. Perfect for students, career-changers, or those seeking flexible hours. Enjoy competitive pay, employee discounts, and a vibrant work environment in the heart of downtown.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Manage inventory and maintain organized displays
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve daily sales goals
- Uphold brand standards and visual merchandising guidelines
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods
- Valid work authorization required
- Proficiency in mobile technology and POS systems