Job Description
Start Tomorrow! Urgent Part-Time Opening in Memphis
Join ExpressCare Solutions as a Part-Time Customer Service Specialist and make an immediate impact. We're seeking energetic professionals to deliver exceptional support to our growing client base. This role offers flexible scheduling with potential for evening and weekend shifts. No experience necessary – comprehensive training provided!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Process transactions using our CRM system
- Document interactions in real-time using Salesforce
- Collaborate with team to improve service protocols
- Maintain accurate customer records
- Support marketing campaigns with outbound calls
Qualifications
- High school diploma or equivalent
- Ability to work flexible hours (evenings/weekends)
- Strong verbal communication skills
- Basic computer proficiency
- Problem-solving aptitude
- Customer-focused mindset
- Must be available to start immediately