Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Urban Retail Solutions! We're urgently seeking friendly, tech-savvy individuals to deliver exceptional customer experiences at our vibrant San Antonio locations. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a supportive environment. Perfect for students or those seeking work-life balance!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues
- Maintain organized product displays and store cleanliness
- Collaborate with team members to achieve sales targets
- Update customer profiles in CRM databases
- Assist with inventory management and stock replenishment
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Proficient in Microsoft Office and point-of-sale systems
- Strong verbal communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic math and cash handling skills
- Positive attitude with customer-first mindset
- Bilingual (English/Spanish) preferred