Job Description
Join LocalHire Solutions as a Part-Time Customer Service Specialist and become the face of our growing Atlanta team! We're seeking enthusiastic individuals to deliver exceptional support to our local community. This flexible role offers immediate start opportunities with competitive pay and a supportive work environment. If you're passionate about helping others and thrive in dynamic settings, apply today and start making a difference tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and service disruptions efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities based on customer needs
- Maintain detailed documentation of interactions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with basic computer applications
- Positive attitude and patience when handling complaints
- Valid work authorization for US employment