Job Description
Join our award-winning team in San Antonio's heart! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional client experiences. This immediate hire opportunity offers flexible scheduling and competitive compensation in a dynamic environment.
Why Join Us?
- Immediate start date available
- Competitive hourly pay with performance bonuses
- Modern downtown workspace near River Walk
- Comprehensive paid training
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy
- Process transactions and update account information
- Collaborate with team members to improve service quality
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- Ability to work evenings/weekends (15-25 hrs/week)
- Strong problem-solving and conflict resolution abilities