Job Description
Immediate Hire Opportunity in Jacksonville! Join our dynamic team at QuickServe Solutions as a Part-Time Customer Service Specialist. We're seeking enthusiastic individuals to deliver exceptional experiences to our valued clients. This flexible role offers competitive pay and the chance to grow with a leading service provider. No experience necessary – full training provided!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and service disruptions efficiently
- Process orders and maintain accurate transaction records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Update customer databases with interaction details and resolutions
- Meet daily performance metrics for response times and satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to work flexible shifts including evenings/weekends
- Previous customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Valid Florida ID for onboarding