Job Description
Join our dynamic team at Texas Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our high-energy Austin retail environment. Perfect for students, career changers, or those seeking flexible hours, this role offers competitive pay and growth opportunities within our expanding Texas network. Enjoy a supportive culture, comprehensive training, and the chance to represent a beloved local brand.
Responsibilities
- Provide in-person and phone customer support with exceptional professionalism
- Process transactions accurately using POS systems while maintaining cash handling compliance
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to maintain store cleanliness and operational standards
- Contribute to sales goals through product knowledge and upselling techniques
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude with problem-solving mindset