Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist in Fort Worth! We're seeking enthusiastic individuals to deliver exceptional experiences while supporting our growing retail operations. This flexible role offers competitive pay and opportunities for advancement in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer complaints with empathy and efficiency
- Collaborate with team members to maintain store standards
- Participate in visual merchandising and promotional displays
- Adhere to all safety and compliance protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or retail experience
- Strong communication and problem-solving skills
- Proficiency with basic computer systems and POS software
- Availability for evenings, weekends, and holidays
- Valid Texas driver's license (if transportation needed)
- Ability to stand for extended periods
- Basic math and cash handling proficiency