Job Description
Join our dynamic team at TechHub Solutions as a Part-Time Customer Service Specialist! We're seeking immediate hire candidates to deliver exceptional support in our fast-paced San Jose headquarters. This role offers flexible scheduling and competitive compensation, perfect for students or professionals seeking work-life balance. Enjoy a modern collaborative environment with growth opportunities in the heart of Silicon Valley.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve technical issues with hardware/software products
- Process orders and maintain accurate transaction records
- Collaborate with cross-functional teams to improve service quality
- Document interactions and track metrics for performance analysis
- Assist with onboarding new customers to our platform
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or tech support experience
- Proficiency with CRM software (Salesforce experience a plus)
- Excellent verbal/written communication skills
- Ability to work 20-30 hours weekly with flexible scheduling
- Strong problem-solving and multitasking abilities
- Must be available to start within 1 week of hiring