Job Description
Join Memphis Retail Solutions as a Part-Time Customer Service Specialist and become the heart of our client experience! We're seeking energetic individuals to deliver exceptional service in our vibrant downtown location. This role offers flexible scheduling perfect for students, parents, and career-changers. Enjoy competitive pay, comprehensive training, and a dynamic team environment. If you thrive in fast-paced settings and love helping others, this is your moment to shine in Memphis' thriving retail scene!
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain store presentation
- Participate in ongoing product knowledge training
- Support loss prevention protocols and store security
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to work flexible shifts including weekends
- Proficient with technology (POS systems, tablets)
- Positive attitude and problem-solving mindset
- Must be available for 20-25 hours weekly