Job Description
Immediate opening for part-time Customer Service Representatives in Kansas City, MO and surrounding Illinois areas! We're offering a $1,500 sign-on bonus for qualified candidates who start before November 30th. Join our dynamic team and enjoy flexible scheduling with evening/weekend options.
Why work with us?
- Competitive hourly pay plus performance incentives
- Comprehensive paid training program
- Health benefits available for 20+ hour/week roles
- Growth opportunities into full-time positions
Responsibilities
- Handle customer inquiries via phone, email, and chat support
- Process orders, returns, and service requests with accuracy
- Document interactions and maintain customer records in CRM system
- Collaborate with team to resolve complex customer issues
- Meet performance metrics for call quality and resolution time
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings/weekends (flexible schedule)
- Basic computer proficiency and typing skills
- Must pass background check and drug screening