Job Description
Immediate Hire Opportunity in Fort Worth! Join our dynamic team at SwiftServe Solutions as a Part-Time Customer Service Associate. We're seeking energetic individuals to deliver exceptional service while supporting our growing client base. This role offers flexible hours and the chance to make an immediate impact. If you thrive in fast-paced environments and value customer satisfaction, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Resolve customer concerns with empathy and efficiency
- Collaborate with team members to ensure seamless operations
- Adhere to company policies and service standards
- Support marketing initiatives during peak hours
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Basic proficiency with CRM software
- Positive attitude with a service-first mindset