Job Description
Join our dynamic team at Raleigh Retail Hub as a Part-Time Customer Experience Specialist! We're seeking energetic individuals who thrive in fast-paced environments to deliver exceptional service to our diverse clientele. Enjoy competitive hourly pay, flexible scheduling, and opportunities for growth in one of Raleigh's most vibrant retail districts. Perfect for students, career-changers, or those seeking supplemental income.
Responsibilities
- Deliver personalized customer service through product knowledge and solution-based recommendations
- Process transactions accurately while maintaining cash handling compliance
- Manage inventory and visual merchandising to ensure store presentation standards
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to achieve daily sales targets and operational goals
- Operate POS systems and maintain digital customer records
- Support seasonal promotions and special events execution
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience
- Strong communication skills with ability to multitask effectively
- Basic proficiency with retail technology and point-of-sale systems
- Availability to work evenings, weekends, and holidays (15-25 hours/week)
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs