Job Description
Join Metro Retail Group's flagship team in Manhattan as a Part-Time Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service at our iconic Fifth Avenue location. Enjoy flexible scheduling, competitive pay, and career growth opportunities in one of NYC's most vibrant retail environments. Perfect for students, career changers, and experienced retail professionals seeking work-life balance.
Why You'll Love Working With Us: Industry-leading training, employee discounts, and a dynamic team culture focused on recognition and development. We invest in our people with advancement pathways from part-time to management roles.
Responsibilities
- Deliver personalized customer service through consultative selling and product knowledge
- Operate POS systems and manage cash handling with 100% accuracy
- Execute visual merchandising standards and maintain store presentation
- Process inventory shipments and maintain stockroom organization
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to achieve daily sales targets
- Participate in product training sessions and seasonal campaigns
Qualifications
- 1+ years retail or customer service experience preferred
- Flexible availability including evenings, weekends, and holidays
- Strong communication skills with a customer-first mindset
- Ability to multitask in fast-paced environments
- Basic math proficiency and comfort with technology
- Professional appearance and approachable demeanor
- 18+ years of age with legal work authorization