Job Description
Join our award-winning team at Coastal Commerce Solutions and become a vital part of Jacksonville's thriving business community! We're seeking energetic Part-Time Customer Experience Specialists to deliver exceptional service in our fast-paced retail environment. This flexible role offers competitive pay, growth opportunities, and the chance to make a real impact while maintaining work-life balance.
Our ideal candidates thrive in dynamic settings, possess outstanding communication skills, and are passionate about creating memorable customer interactions. Enjoy a supportive team culture, comprehensive training, and the satisfaction of contributing to a company that values innovation and community engagement.
Responsibilities
- Deliver personalized customer service through in-person, phone, and digital channels
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and visual merchandising standards
- Collaborate with team members to maintain store cleanliness and organization
- Actively promote loyalty programs and product knowledge to drive sales
- Participate in ongoing training to stay updated on company policies and products
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong verbal communication and interpersonal skills
- Basic math proficiency and comfort with POS systems
- Ability to work flexible shifts including evenings and weekends
- Valid driver's license and reliable transportation
- Proficiency in Microsoft Office Suite
- Positive attitude with problem-solving aptitude