Job Description
We are urgently hiring for our Night Shift Operations team based in Raleigh, NC. Due to rapid expansion, we are looking for dedicated professionals to join our high-performance workforce and support clients across North Carolina and Virginia.
As a key member of the night shift team, you will play a crucial role in maintaining system integrity and ensuring seamless operations during off-peak hours. We offer a competitive compensation package, comprehensive benefits, and a clear path for career advancement.
Responsibilities
- Monitor and troubleshoot technical systems, network infrastructure, and hardware components during night hours.
- Perform routine data entry, analysis, and reporting to ensure accuracy and compliance.
- Conduct security checks and access control procedures to maintain facility safety.
- Respond to emergency alerts and resolve critical technical issues immediately.
- Collaborate with day shift supervisors to ensure seamless workflow handovers.
- Maintain a clean, organized, and safe work environment at all times.
Qualifications
- High school diploma or GED equivalent required; associate degree in IT or related field is a plus.
- Previous experience in technical support or operations, preferably in a night shift environment.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite and basic operating systems.
- Must be reliable, punctual, and willing to work flexible night schedules, weekends, and holidays.