Job Description
Are you ready to start your career tomorrow?
We are seeking a dedicated Night Shift Technical Support Specialist to join our growing team in Atlanta, GA. If you have a passion for technology and helping others, this is the perfect opportunity for you. We offer a competitive hourly rate and immediate start dates.
Why Join Us?
- Start working as soon as tomorrow.
- Competitive hourly pay ($18 - $22/hr).
- Full-time night shift schedule (10:00 PM - 6:00 AM).
- Comprehensive benefits package after 90 days.
Responsibilities
- Provide exceptional technical support to customers via phone and chat.
- Diagnose and troubleshoot hardware and software issues.
- Document all customer interactions and solutions in our CRM system.
- Collaborate with the day-shift team to ensure continuity of service.
- Stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Reliable high-speed internet connection.
- Ability to work flexible night shifts, including weekends and holidays.
- Strong problem-solving and communication skills.