Job Description
Urgent Hiring: Night Shift Technical Support Role - Direct Hire Opportunity in San Diego, CA!
Are you seeking a stable, permanent position with a top-tier organization? Apex Technical Services is expanding our 24/7 operations center and looking for a dedicated IT Support Specialist to join our night shift team immediately.
Work the night shift and enjoy a quieter, focused work environment while earning a competitive salary. This is a direct hire position, offering long-term security and comprehensive benefits.
Why This Role is Perfect for You:
- Direct Hire: No temp agencies—secure your future with a permanent contract.
- Night Shift Schedule: 11:00 PM to 7:00 AM (Monday - Friday) allowing you to enjoy your days off.
- Competitive Pay: $18.00 - $28.00 per hour based on experience.
- Great Benefits: Full medical, dental, vision, 401(k) matching, and paid time off.
Join a dynamic team where your technical skills directly impact business continuity. Apply today to secure your spot!
Responsibilities
- Provide Tier 2 technical support and troubleshooting for internal hardware and software issues.
- Monitor server performance and resolve alerts during off-hours to ensure 99.9% system uptime.
- Document all incidents, resolutions, and maintenance activities in the ticketing system (Jira/ServiceNow).
- Collaborate with the Day Shift team to transfer tickets and ensure seamless continuity of operations.
- Conduct routine system updates, security patches, and backups during low-traffic periods.
- Assist in the deployment of new workstations, peripherals, and network configurations.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- Minimum of 2 years of experience in IT support, help desk, or system administration.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and troubleshooting protocols.
- Excellent written and verbal communication skills required.
- Must be available to work rotating night shifts, including weekends and holidays.
- Ability to work independently in a fast-paced, remote-friendly environment.