Job Description
Join Our Elite Night Shift Team in Atlanta!
We are currently looking for Local, Urgent Hiring candidates to join our team immediately. If you are based in Atlanta, GA, or looking for a career in Florida, this is your chance to secure a high-paying position with flexible scheduling.
We offer a dynamic work environment, comprehensive benefits, and the opportunity to start tomorrow.
Job Summary
The Night Shift Customer Service Representative will be responsible for handling inbound and outbound communications, ensuring our clients receive top-tier support during evening hours. This is a critical role that requires attention to detail and a proactive approach to problem-solving.
Responsibilities
- Manage a high volume of customer inquiries via phone and email during night shifts.
- Resolve complex client issues efficiently while maintaining a professional demeanor.
- Update and maintain accurate customer records in the CRM system.
- Collaborate with the day shift team to ensure seamless workflow transitions.
- Adhere to all company policies and safety protocols during night operations.
- Identify opportunities to improve service quality and operational efficiency.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or logistics is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ WPM).
- Must be available to work rotating night shifts, including weekends.
- Strong problem-solving skills and ability to work independently.