Job Description
Are you looking for a rewarding night shift opportunity in Austin, TX?
We are seeking dedicated individuals to join our 24/7 operations team. As a Night Shift Customer Service Representative, you will be the face of our brand during the evening hours, resolving client inquiries and ensuring smooth logistics operations.
Why Join Us?
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- Stability: Full-time employment with comprehensive benefits.
- Growth: Clear pathways for internal advancement.
Don't miss this chance to advance your career in a dynamic environment.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and live chat.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with day-shift teams to ensure seamless operational continuity.
- Maintain accurate records in the CRM system.
- Resolve complex customer issues with patience and professionalism.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or logistics (preferred).
- Ability to work rotating night shifts (10:00 PM - 6:00 AM).
- Strong written and verbal communication skills.
- Basic computer proficiency (Windows and MS Office).