Job Description
Are you looking for an Immediate Hire opportunity with Weekly Pay in the vibrant city of Austin, Texas?
We are currently seeking a highly skilled IT Support Specialist to join our growing team on a Direct Hire basis. This is a fantastic opportunity to work in a modern environment with a competitive salary and comprehensive benefits package.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Direct Hire: Long-term stability and career growth.
- Austin Location: Work in the heart of Texas.
We value our employees and offer a collaborative culture where your technical expertise is recognized and rewarded.
Responsibilities
- Provide Tier 2 technical support to internal employees via phone and email.
- Install, configure, and troubleshoot hardware and software systems.
- Manage user access, permissions, and security protocols.
- Monitor system performance and perform routine maintenance.
- Collaborate with the IT team to resolve complex technical issues.
- Document all incidents and resolutions in the ticketing system.
Qualifications
- Associate’s or Bachelor’s degree in Computer Science or related field.
- Minimum of 2 years of experience in IT support or help desk roles.
- Strong knowledge of Windows 10/11 and Microsoft Office Suite.
- Experience with Active Directory and network troubleshooting.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, team-oriented environment.