Job Description
Are you looking for a career that offers immediate growth and the chance to start tomorrow? Apex Horizon Solutions is currently hiring Entry-Level Customer Service Representatives in Dallas, TX. We are looking for enthusiastic individuals who are ready to join a dynamic team with no prior experience required.
We offer a fast-paced environment, comprehensive training, and the opportunity to earn a competitive hourly wage with performance bonuses. If you have a positive attitude and a strong work ethic, we want to hear from you.
Responsibilities
- Answer incoming customer inquiries via phone and email in a professional and timely manner.
- Assist customers with product information, account questions, and troubleshooting.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the team to resolve complex issues and improve service standards.
- Maintain a clean and organized workspace and adhere to company policies.
Qualifications
- High school diploma or GED equivalent (preferred but not mandatory).
- Strong verbal communication skills and a friendly phone demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and typing speed of 35+ WPM.
- Willingness to learn new software and company procedures quickly.