Job Description
Join our dynamic team at InnovateTech Solutions as an Immediate Hire IT Support Specialist! We're offering a $5,000 sign-on bonus for qualified candidates who can start within 14 days. This urgent opening in Houston, TX requires a proactive tech enthusiast to resolve system issues and maintain our digital infrastructure. Enjoy competitive pay, comprehensive benefits, and the opportunity to make an immediate impact in a fast-paced environment.
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ workstations
- Deploy and configure Windows 10/11 enterprise systems
- Manage Active Directory, VPN, and cloud infrastructure (Azure/O365)
- Provide Tier 2/3 support for network security incidents
- Document SOPs and create knowledge base articles
- Collaborate with vendors for hardware procurement
Qualifications
- 3+ years enterprise IT support experience
- CompTIA Security+ or equivalent certification
- Proficiency in PowerShell scripting and SCCM
- Strong troubleshooting skills for Windows Server 2019+
- Experience with ServiceNow or similar ticketing systems
- Ability to obtain DHS security clearance (if required)