Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career with an immediate hire opportunity in Oklahoma City! We're seeking a motivated IT Support Specialist to deliver exceptional technical assistance to our clients. This role comes with a competitive salary and a $5,000 sign-on bonus for qualified candidates who can start immediately. Enjoy a collaborative environment, professional growth opportunities, and the chance to work with cutting-edge technology. If you're ready to hit the ground running, apply now!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve technical problems efficiently
- Create and maintain user documentation and knowledge base articles
- Collaborate with cross-functional teams to implement IT solutions
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred
- 1+ years of experience in technical support or helpdesk roles
- Proficiency with Windows, macOS, and network administration
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification a plus
- Ability to work flexible hours and travel locally