Job Description
Start your new career tomorrow! Memphis Community Services is urgently hiring motivated Customer Service Specialists for immediate full-time positions. Join our award-winning team serving Shelby County residents with dignity and efficiency. No experience necessary—comprehensive training provided!
Enjoy local hiring benefits: competitive wages, flexible scheduling, and career advancement opportunities. Our Memphis headquarters offers a supportive environment where your contributions make a real difference in our community.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process applications and documentation accurately using proprietary software
- Collaborate with cross-functional teams to resolve service issues
- Update and maintain client records in compliance with privacy regulations
- Participate in continuous training to enhance service delivery skills
- Support community outreach initiatives during peak service periods
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Reliable transportation to our downtown Memphis location
- Passion for serving diverse community populations
- Ability to pass background check and drug screening