Job Description
Join Omaha's fastest-growing tech support company! We're hiring passionate Customer Service Specialists to start immediately. No experience required—full training provided. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Omaha workspace. Be part of a team that empowers local businesses to thrive through exceptional service.
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Document interactions using CRM software
- Collaborate with technical teams to troubleshoot issues
- Meet daily performance and quality metrics
- Contribute to process improvement initiatives
- Provide onboarding support for new clients
Qualifications
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to learn technical systems quickly
- Strong attention to detail and organization
- Proficiency with Microsoft Office Suite
- Customer service mindset with empathy