Job Description
Join our dynamic Denver team immediately! Peak Performance Solutions is seeking passionate Customer Service Specialists to start within 48 hours. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Denver's tech corridor. No experience necessary – we provide full training!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues with patience and precision
- Document cases accurately in CRM systems
- Collaborate with support teams for complex escalations
- Meet daily performance and quality targets
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask in fast-paced environments
- Proficiency with Microsoft Office Suite
- Positive attitude and customer-first mindset