Job Description
Join our dynamic team at SwiftHire Solutions and launch your career immediately! We're seeking motivated individuals to fill urgent Customer Service Specialist positions in Oklahoma City. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your skills make an impact.
This is your opportunity to join a company that values growth and work-life balance. We offer paid training, flexible scheduling, and rapid advancement pathways. Don't miss out on this rare immediate hire opportunity!
Responsibilities
- Handle high-volume inbound/outbound calls and digital communications with professionalism
- Resolve customer inquiries and concerns using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed records of customer interactions in our database
- Meet/exceed performance metrics including call resolution times
- Contribute to process improvement initiatives
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong verbal/written communication skills
- Proficiency with CRM software and Microsoft Office
- Ability to work in fast-paced environment with minimal supervision
- Valid Oklahoma driver's license (if field visits required)
- Pass background check and drug screening