Job Description
Start your career TODAY! We're seeking motivated Customer Service Specialists for immediate contract roles with our Fortune 500 client. No experience needed – we provide full paid training. This is your opportunity to join a dynamic team and gain valuable skills in a fast-paced environment. Interviews happening this week!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone and email
- Resolve billing, technical, and service-related issues with professionalism
- Document all interactions in CRM systems with 100% accuracy
- Collaborate with support teams to escalate complex cases
- Maintain customer satisfaction metrics above 95%
- Adhere to company compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving abilities
- Ability to multitask in a fast-paced setting
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and willingness to learn
- Must pass background check and drug screen
- Available for flexible shifts including evenings/weekends