Job Description
URGENT HIRING: Start Immediately! Join our award-winning team in Las Vegas as a Customer Service Representative. We're seeking passionate individuals to deliver exceptional client experiences with competitive pay, full benefits, and rapid advancement opportunities.
Why Apply Today?
- Sign-on bonus for qualified candidates
- Comprehensive health/dental/vision plans
- 401(k) with 6% employer match
- Paid training and certification
- Flexible scheduling options
Don't miss this chance to launch your career with a growing industry leader!
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing and technical issues using CRM tools
- Process orders and maintain accurate client records
- Collaborate with technical teams for complex escalations
- Meet/exceed 95% customer satisfaction targets
- Identify upsell opportunities during client interactions
- Participate in weekly performance improvement workshops
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Proficient in Microsoft Office and CRM software
- Typing speed: 40+ WPM with 98% accuracy
- Ability to work flexible shifts (weekends/holidays)
- Clear background check and drug screen required
- Spanish bilingual candidates strongly encouraged