Job Description
Join our award-winning team at Grand Orleans Hotel, where Southern hospitality meets luxury. We're seeking passionate Hospitality Associates to deliver exceptional weekend experiences. Enjoy competitive pay, premium benefits, and a vibrant work culture in the heart of the French Quarter. Perfect for students, second-job seekers, or anyone seeking flexible weekend hours!
Responsibilities
- Deliver personalized guest services with warm, authentic Louisiana charm
- Manage check-in/check-out processes efficiently using our premium reservation system
- Coordinate with housekeeping, valet, and F&B teams for seamless operations
- Handle guest inquiries and resolve issues with proactive problem-solving
- Execute daily room inspections to maintain 5-star cleanliness standards
- Process payments and manage cash drawer with precision
- Uphold safety protocols and emergency procedures
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Proficient in basic computer systems and POS software
- Strong attention to detail and organizational abilities
- Valid Louisiana driver's license (for valet duties)
- Flexible availability including weekend mornings/afternoons
- Professional appearance and positive attitude