Job Description
Are you looking to kickstart your career in the tech industry? Apex Digital Solutions is urgently hiring an Entry Level Technical Support Specialist based in Jacksonville, FL. We are seeking motivated individuals with a passion for technology and digital marketing to join our growing team.
In this role, you will gain hands-on experience in technical support, SEO optimization, and customer relationship management. No prior experience is required—we provide comprehensive training to help you succeed.
Responsibilities
- Assist in managing and optimizing client websites for search engines.
- Monitor website performance and troubleshoot basic technical issues.
- Communicate with clients to understand their technical needs and provide solutions.
- Conduct keyword research and analyze competitor strategies.
- Maintain accurate records in our customer relationship management system.
- Collaborate with the marketing team to develop digital campaigns.
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Basic computer literacy and understanding of web browsers.
- Strong written and verbal communication skills.
- Ability to learn new software and tools quickly.
- Detail-oriented with a problem-solving mindset.
- Must be authorized to work in the United States.