Job Description
Join our dynamic team at Innovate Solutions Inc. as an Entry-Level Tech Specialist! We're urgently hiring motivated individuals passionate about technology to support our growing client base in Dallas. This direct-hire position offers comprehensive training, career advancement opportunities, and a collaborative work environment. Perfect for recent graduates or career changers eager to build foundational skills in IT support and digital solutions.
Responsibilities
- Provide technical support and troubleshooting for hardware/software systems
- Assist clients with software installations, configurations, and updates
- Document technical issues and maintain support ticket systems
- Collaborate with senior team members on infrastructure projects
- Conduct routine system maintenance and security checks
- Train end-users on new technologies and best practices
Qualifications
- Associate degree or equivalent technical certification (CompTIA A+, Google IT Support)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license for occasional client visits