Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career in tech! We're urgently seeking motivated Entry-Level IT Support Specialists to join our Long Beach office immediately. No experience necessary – we provide comprehensive training to launch your professional journey. Work with cutting-edge technology while supporting innovative projects that impact thousands of users daily.
This is your opportunity to grow with a company that values fresh talent and invests in your development. Enjoy competitive benefits, flexible scheduling options, and a collaborative environment where your contributions matter from day one.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Document IT procedures and maintain accurate service logs
- Collaborate with senior IT staff on infrastructure projects
- Assist with network security protocols and data protection measures
- Manage inventory of IT assets and procurement requests
- Participate in 24/7 on-call rotation (shared team responsibility)
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience (retail/hospitality acceptable)
- Valid California driver's license (for occasional off-site support)
- CompTIA A+ certification (or willingness to obtain within 90 days)