Job Description
Urgently Hiring in Orlando, FL!
Are you ready to launch your career in the fast-paced world of technology? Apex Digital Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team. We offer on-the-job training, competitive benefits, and a clear path for career advancement. If you are eager to learn and solve problems, we want to meet you!
Why Join Us?
- Competitive salary and performance bonuses
- Comprehensive health, dental, and vision insurance
- Paid training and mentorship programs
- Modern work environment in sunny Orlando
We are looking for individuals who are passionate about technology and have a desire to help others succeed. No prior experience is necessary; we provide all the training you need to become a top-tier IT professional.
Responsibilities
- Troubleshooting: Diagnose and resolve hardware and software issues for internal employees and clients.
- Support: Provide technical assistance via phone, email, and in-person to ensure minimal downtime for our operations.
- Documentation: Maintain accurate records of technical issues, resolutions, and system configurations.
- Hardware Management: Perform regular maintenance on computers, printers, and network equipment.
- Communication: Act as the primary point of contact for IT-related inquiries and escalations.
- Training: Assist in the development of training materials and guide junior staff on best practices.
Qualifications
- Education: High school diploma or equivalent; Associate’s degree in Computer Science or related field preferred.
- Experience: No prior professional IT experience required; internship or self-taught knowledge is a plus.
- Skills: Basic understanding of Windows and Mac operating systems; familiarity with MS Office suite.
- Soft Skills: Excellent problem-solving abilities and a patient, customer-centric attitude.
- Communication: Strong verbal and written communication skills.
- Availability: Ability to work full-time, including occasional evening or weekend shifts if needed.