Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist! This direct-hire opportunity is perfect for recent graduates eager to launch their careers in technology. We offer comprehensive training, competitive benefits, and a collaborative environment where innovation thrives. As a key member of our IT department, you'll provide essential technical support to our growing client base while gaining hands-on experience with cutting-edge solutions.
Our Wichita-based company values growth mindset and professional development. You'll work alongside industry experts to troubleshoot systems, implement security protocols, and deliver exceptional customer service. If you're passionate about technology and ready to make an impact, we encourage you to apply today!
Responsibilities
- Provide technical support to clients via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware and software systems
- Diagnose and resolve network connectivity issues and system malfunctions
- Document technical processes and maintain accurate inventory records
- Collaborate with senior IT staff on system upgrades and security initiatives
- Train users on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS) and networking concepts
- Strong problem-solving abilities and customer service orientation
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple priorities
- CompTIA A+ certification preferred (not required)
- Valid driver's license (for occasional client site visits)