Job Description
Join TechSolutions Inc. as an Entry-Level IT Support Specialist in sunny San Antonio! We're seeking passionate tech newcomers eager to launch their careers in a dynamic, growth-oriented environment. Enjoy direct hire benefits, mentorship from industry veterans, and opportunities for rapid advancement. Work with cutting-edge technology while supporting our mission to revolutionize digital infrastructure for Fortune 500 clients.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and cybersecurity
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation