Job Description
Launch your career with TechSolutions Inc. in El Paso, TX! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team. This full-time role offers a competitive salary, comprehensive benefits, and a $5,000 sign-on bonus to kickstart your journey. You'll gain hands-on experience in cutting-edge technologies while supporting our clients' digital transformation. Join us now and become part of a company that invests in its people's growth!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues efficiently
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and create user guides
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Certifications (CompTIA A+, Google IT Support) preferred
- Ability to work independently and in a team environment
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional site visits)