Job Description
Join TechSolutions Inc., a leading technology innovator, as an Entry Level IT Support Specialist in sunny San Antonio! We're seeking motivated tech enthusiasts to launch their careers in a dynamic environment where your skills will make an immediate impact. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts. Direct hire position with immediate start!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with system updates, security patches, and software deployments
- Document support tickets and maintain accurate service records
- Collaborate with senior IT staff on infrastructure projects
- Train employees on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (not required)
- Valid driver's license required for occasional on-site support