Job Description
Immediate Hire Opportunity in San Diego, CA! Join TechFlow Solutions as an Entry-Level IT Support Specialist and launch your career in technology. We're seeking motivated individuals ready to contribute to our dynamic team with direct hire status and competitive compensation. If you're passionate about problem-solving and eager to grow in a supportive environment, this is your chance to make an immediate impact.
At TechFlow Solutions, we empower talent through hands-on training and real-world experience. Our San Diego headquarters offers a collaborative culture where innovation thrives. Enjoy comprehensive benefits, flexible scheduling options, and clear pathways for career advancement. Don't miss this opportunity to join a forward-thinking company committed to your success.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 100+ workstations
- Deploy and configure new IT equipment including laptops, monitors, and peripherals
- Monitor and maintain network infrastructure including routers, switches, and firewalls
- Create and maintain documentation for IT procedures and knowledge base articles
- Collaborate with cross-functional teams to resolve complex technical challenges
- Assist with cybersecurity protocols and data protection initiatives
- Participate in 24/7 on-call rotation (1 week/month) with overtime compensation
Qualifications
- High school diploma or equivalent; associate's degree in IT/Computer Science preferred
- 6+ months of hands-on IT support experience or relevant internship
- Proficiency in Windows OS, Microsoft Office 365, and basic networking concepts
- CompTIA A+ or Network+ certification (or willingness to obtain within 90 days)
- Exceptional troubleshooting skills with customer service orientation
- Ability to lift 30lbs and work in standing/walking environments
- Valid driver's license and reliable transportation for site visits
- Must be authorized to work in the US and available for immediate start