Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Milwaukee! We're seeking motivated individuals ready to launch their careers in technology. This direct-hire position offers comprehensive training, mentorship, and growth opportunities within a forward-thinking organization. Enjoy competitive benefits, flexible work arrangements, and the chance to work on cutting-edge projects that shape the future of tech.
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software systems
- Install, configure, and maintain desktop/laptop equipment
- Support network infrastructure and cybersecurity protocols
- Document technical procedures and create user documentation
- Collaborate with cross-functional teams to resolve IT issues
- Monitor system performance and implement preventive maintenance
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and cloud services
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional on-site support