Job Description
We're urgently seeking passionate entry-level IT professionals to join our dynamic team in Charlotte! If you're ready to launch your tech career with immediate start opportunities, this is your moment. Our cutting-edge environment offers hands-on experience with enterprise systems, mentorship from industry veterans, and a clear path to growth. Don't miss this chance to transform your potential into professional success—tomorrow is your first day!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, laptops, and peripherals
- Monitor network performance and security protocols
- Document IT incidents and maintenance activities
- Collaborate with senior engineers on system upgrades
- Train employees on new technologies and best practices
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS/Linux environments
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written/verbal communication skills
- CompTIA A+ or similar certification (a plus)