Job Description
Join our dynamic team at TechSprint Solutions as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Oklahoma City to provide essential technical support and drive innovation. This is your gateway to a thriving career in technology with full benefits, growth opportunities, and a collaborative work environment. Don't miss this urgent opportunity to launch your professional journey!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 support via phone, email, and chat for internal/external clients
- Document technical issues and resolutions in ticketing systems
- Assist with network administration and security protocols
- Collaborate with senior IT staff on complex problem-solving
- Conduct user training on new technologies
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; technical certification preferred
- 0-2 years of IT support or customer service experience
- Proficiency with Windows OS, Microsoft Office Suite, and network basics
- Strong diagnostic and troubleshooting abilities
- Excellent written/verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or similar is a plus