Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Specialist in Austin! We're urgently hiring motivated individuals to launch their careers in technology. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid growth in one of America's fastest-growing tech hubs. Apply now to be part of our innovative culture!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document IT procedures and maintain asset inventory
- Collaborate with cross-functional teams on tech initiatives
- Monitor system performance and security protocols
- Assist with cloud infrastructure management
- Train users on new technology implementations
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Experience with helpdesk ticketing systems (ServiceNow/Jira)