Job Description
Join TechNova Solutions and launch your career with an incredible opportunity! We're urgently hiring entry-level IT Specialists in Charlotte, NC with a $5,000 sign-on bonus for qualified candidates. This is your chance to work with cutting-edge technology while receiving comprehensive training and mentorship from industry experts.
As a rapidly growing tech firm, we value fresh perspectives and offer a collaborative environment where your growth is our priority. Enjoy competitive benefits, flexible work arrangements, and the opportunity to build a long-term career in technology.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and in-person support
- Assist with system installations, configurations, and upgrades
- Document technical processes and maintain accurate service records
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Participate in after-hours on-call rotation (rotational basis)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Customer service-oriented mindset with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred (not required)