Job Description
We are seeking motivated and detail-oriented individuals to join our team in a direct hire capacity. This entry-level position is perfect for candidates looking to launch their career in customer service and operations.
Why Apply?
- Direct Hire: No temporary agencies, permanent employment from day one.
- Competitive Pay: Hourly rate based on experience.
- Growth Opportunities: Clear path for career advancement within the company.
We value hard work and provide a supportive environment where you can learn and excel.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Accurately input and maintain customer data in our CRM system.
- Assist in the processing of orders and resolving basic account issues.
- Collaborate with team leads to develop problem-solving skills.
- Learn and utilize internal software tools for reporting and analysis.
- Participate in daily team meetings and training sessions.
Qualifications
- High school diploma or GED required.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Willingness to work flexible hours, including weekends.
- No prior experience required; full training provided.