Job Description
Join our dynamic team in Tampa as an Entry-Level Customer Support Specialist! This urgent direct-hire opportunity offers rapid career growth in a thriving tech environment. No experience required – we provide comprehensive training to launch your professional journey. Enjoy competitive benefits, flexible scheduling, and a collaborative workspace in downtown Tampa.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve technical inquiries and troubleshoot product issues
- Document interactions in CRM systems with precision
- Collaborate with senior team members to resolve complex cases
- Contribute to process improvement initiatives
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service or technical support experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and web-based tools
- Ability to work flexible hours including weekends
- Valid driver's license and reliable transportation
- Passion for technology and helping others