Job Description
🚀 Start your career TOMORROW! CityWide Solutions is urgently hiring Entry Level Customer Service Representatives in Albuquerque, NM. No experience necessary – we provide paid training! Join our dynamic team supporting Fortune 500 clients with competitive benefits, flexible schedules, and growth opportunities. Perfect for recent graduates or career changers. Apply now to begin your journey!
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (typing 30+ WPM)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown location
- Positive attitude and problem-solving mindset